Who We Are
MULTIGURA LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our MULTIGURA WordPress plugin (collectively, “Services”).
By using our Services, you agree to the terms of this Privacy Policy.
What personal data we collect and why we collect it
When you purchase from us, we ask you to provide information including your name, address, email address, payment details. We also collect your IP address. We use this information to:
- Send you information about your account and order
- Answer to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations that we have, such as calculating taxes
Contact form
Information submitted through contact forms is retained for customer service purposes but is not used for marketing unless explicitly consented to by the user.
Comments
We do not allow comments on any page.
Cookies
We don’t use analytics, avertising or social media cookies. But we are using cookies, essential to make our website work:
- “wordpress_logged_in_*” If you have an account and you log in, this cookie will keep you connected to your account, expires after 2 weeks or when you log out.
- “wordpress_sec_*” Is a session cookie that helps keep a logged-in user authenticated. It stores authentication details in a secure way to prevent unauthorized access.
- “wordpress_test_cookie” Is a temporary cookie that WordPress sets to check if the browser accepts cookies. It is used before logging in and does not store any personal data.
- “multigura” Stores the value 0 or 1 and reflects the state of the MULTIGURA plugin, whether the license is active or not.
- “lang” Stores the current language value.
- “wp_lang” Is a session cookie used by WordPress to store the selected language for the user interface (UI). It helps WordPress remember the language preference before the user logs in. Changes depending on the current language of the MULTIGURA plugin.
Who we share your data with
We do not sell or rent personal data. We may share information with:
- Service Providers (e.g., payment processors, hosting providers).
- Legal Authorities if required by law.
- Business Transfers in case of a merger or acquisition.
How long we retain your data
If you have an account, all personal data that we hold about you were collected for legal reasons. We must keep them at least 10 years.
What rights you have over your data
If you have an account, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can’t request that we erase any personal data we hold about you because we are obliged to keep them for legal reasons.
How we protect your data
We are entirely using SSL/HTTPS throughout all our site. This encrypts our user communications with the servers so personal identifiable information is never captured by third parties without authorization.
What data breach procedures we have in place
Administrators will immediately go through affected users and will attempt to reset passwords if needed after informing the user. Then we will contact each user that might be affected.
What third parties we receive data from
We may receive information from third-party services, such as payment providers or analytics tools.
What automated decision making and/or profiling we do with user data
We do not engage in automated decision-making that affects user rights.
Industry regulatory disclosure requirements
If required by industry regulations or laws, we will comply accordingly.
For further information, contact us.